Contact Us

Contact Us

Have a question or need help? We'd love to hear from you. Our team is ready to assist with anything you need.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Email Us

For general inquiries and support

support@magicmedia.tech

Response Time

We typically respond within

24 Hours

Live Chat

Available on all pages

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Frequently Asked Questions

Quick answers to common questions

How do I sign up as a vendor?
Visit our signup page, choose a plan, and pay with USDT. Your account is activated instantly once payment is verified.
What payment methods do you accept?
We accept USDT (TRC20) for all subscriptions, product slots, and contact purchases. No bank account or credit card needed.
Can I edit my products after uploading?
Products can only be uploaded once. If you need to edit, use the chatbot to request admin support. You can delete your products, but the slot won't be freed.
How does the referral system work?
Share your referral code with others. Earn 25% commission on direct referrals, 5% on level 2, and 3% on level 3. Commissions are added to your wallet.
Are subscription plans monthly or yearly?
All plans are yearly subscriptions — Basic ($100/yr), Professional ($500/yr), and Enterprise ($1000/yr). You can add extra product slots anytime.
How do I withdraw my wallet balance?
You can request a withdrawal from your vendor dashboard once your balance reaches the minimum threshold. Withdrawals are processed in USDT.

Still Need Help?

Our support team is available to assist you. Try the live chat or browse the marketplace.